Promotion in digital
of a group of companies for complex food supplies
01 September 2020
The company (GC) is one of many. The competition is very high. Each competing company has a minimum of unique properties. The market is practically divided. The fight is for new customers.
There was no digital at all. Since the company's management was critical of many modern things, no one really went to the Internet. A large and expensive staff of sales managers was engaged in accompanying current customers and trying to catch newly opening potential ones with a cold call.
-
-
difficult
find online -
none
dynamics in sales -
reduction
employees -
distrust
towards digital marketing -
permanent losses
customers every month
-
rebranding
update the corporate identity
-
operating time
partner networks
-
denote
unique advantages
-
cool and
selling site
-
scripts
+ customer support service
-
CRM
systematized the processes
Of course, they got into offline processes. Updated 1C, automated logistics, integrated routing, optimized planning and transportation costs. On the basis of 1C, an online monitoring system of production processes was created. Next is our favorite digital.
We have carried out a complete rebranding. From the logo, the rules for using corporate colors, packaging to car branding. We made a new website (the old one feels good in organic, since it is more than 10 years old, but is not suitable for attracting new customers), connected all possible digital tools, tested, disabled inefficient ones (working with the creation and search for new development and promotion tools is an ongoing process).
The most important thing is to find new customer markets.
-
-
returned
old customers -
by 35%
growth of new customers -
new
partners -
scaling
to other regions -
on "armament"
effective digital tools -
1.5 times
increased s/p to employees
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